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Shopping Information
Delivery charges for orders from the Online Shop?
- Product Price Above RS.1500: If the total price of the products in your order is 1500 or more, then the delivery to any location in Pakistan is free. You won’t incur any additional charges for the delivery service.
- Product Price Below RS.1500: If the total price of the products in your order is less than 1500, there will be a delivery charge of 190. This charge applies to the entire order and covers the cost of delivering the items to your specified location in Pakistan.
How long will delivery take?
- Major Cities (e.g., Lahore, Karachi, Islamabad, Faisalabad): If your shipping address is in one of the major cities of Pakistan, such as Lahore, Karachi, Islamabad, or Faisalabad, the delivery time is estimated to be between 5 to 7 days.
- Other Locations (Outside Major Cities): If your shipping address is outside the major cities, the delivery time may vary and could take between 5 to 14 days. The extended timeframe is due to the additional logistical considerations associated with shipping to locations that are not in close proximity to major urban centers.
Please note that these are general estimates, and actual delivery times may be influenced by factors such as the courier service used, any unforeseen circumstances, or the specific policies of the online shop. It’s advisable to check the delivery information provided by the online shop during the checkout process for the most accurate and up-to-date estimates. If available, tracking options can also provide real-time updates on the status of your delivery.
What exactly happens after ordering?
- Order Confirmation: You will receive an order confirmation email or notification from the online shop confirming that they have received your order. This email usually includes a summary of your order, the total amount paid, and an order confirmation number.
- Processing the Order: The online shop processes your order, which involves verifying the items, checking the availability of stock, and confirming payment. If there are any issues, you may be contacted by the online shop’s customer service.
- Packing: Once your order is confirmed and processed, the items are picked from the warehouse and packed for shipping. The packaging process ensures that the items are secure and protected during transit.
- Shipping: The packed order is handed over to the chosen shipping carrier or courier service. At this point, you may receive a shipping confirmation email with tracking information. This allows you to monitor the progress of your delivery.
- In Transit: Your order travels from the seller’s location to the destination address. The duration of this phase depends on the shipping method chosen and the distance between the seller and your location.
- Reception: You, or someone at the specified delivery address, receive the package. It’s essential to inspect the items upon receipt to ensure they match your order and are in good condition.
Where can I view my sales receipt?
Your sales receipt is just a click away! Once you’ve made a purchase, you should receive an email with your receipt attached. Can’t find it in your inbox? No worries! You can also log in to your account on our website and check your order history. There, you’ll find all the details, including your shiny new receipt. If you still run into any trouble, feel free to reach out to our friendly customer support team—they’ll be happy to help you track down your receipt!
How long do I have to return an order?
7 Days Return Policy:
This means you have 7 days from the date of receiving the order to initiate a return.
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